LORRAINE XENOVA LLC offers a customer-friendly return policy to ensure satisfaction.
Return Eligibility
- Items must be requested for return within 30 days of delivery
- Items must be unused, in original packaging, and in resellable condition
Refunds
Once we receive and inspect the returned item, refunds will be processed to your original payment method within 5–7 business days.
Non-Refundable Items
- Used or damaged items caused by customers
- Items marked as final sale
Return Process
To initiate a return, please contact us at:
📧 info@lorrainexenova.com
📞 +1 (502) 316-4697